I have interviewed lots of IT sales managers and once in a while I’ll meet someone who really stands out! You can tell, in an instant, that they simply think, act, and lead differently than […]
To KPI or Not? – That Is The Question…
Key Performance Indicators (KPI’s) play a large role in the working life for many people. From call times to the swiftness of a response to a customer they can control an individuals working life. But […]
Farewell – But Can We Have a Chat?
Exit interviews… A phrase that makes many people roll their eyes as soon as they hear those words. Are they worth the effort involved or should they be consigned to the dustbin? Many companies conduct […]
To Connect Or Not Connect That Is The Question!
It was not that many years ago that social media was a strange and unheard of concept for many. The phenomenal success of Facebook, and later Twitter and LinkedIn to name but a few made […]
Who Trained the Trainer?
There are many roles outs there which people claim are easy to learn but difficult to answer. Learning a new role or even a new product line to sell can be easy if you are […]
The Company Jigsaw Puzzle
Developing a company is a time consuming and difficult business. Not only are you trying to generate the revenue to sustain the company’s ongoing survival it is ownership and managements responsibility to secure the long […]
Finding Your Own Style
Ryan Giggs has found himself in an unusual situation over the past few weeks. From being one of the boys with the rest of his teammates – albeit a statesman of the club who probably […]
Stop Peeking Out From Behind That Keyboard!
The email has been a fantastic tool for sales professionals but also a terrible curse. How many times have we heard stories of sales people being told by those in charge; Don’t hide behind email! […]
Underperformance – What Do You Do?
An underperforming team member can affect not only their own earning potential and happiness but also those around them. To this end just how long do you leave and someone who isn’t reaching their full […]
